Use case · Triggered delivery
Trigger on an event, deliver automatically
An admission, discharge, or new result lands — and the right instrument reaches the right patients the same moment, with no worklist to work and no manual outreach.
The scenario
Every discharge gets a follow-up — automatically
You want every patient discharged from inpatient to get a follow-up assessment within 48 hours. Doing it by hand means someone watches the discharge feed, figures out who qualifies, sends the instrument, and then chases the results — and patients slip through whenever the queue backs up.
ModeClosed loop
- When a discharge event arrives from the record
- Send the PROMIS-10 within 48 hours
- If the score crosses the threshold
- Then alert the care team and write the result to the chart
- JD · 4821 PROMIS-10 · concern Needs review
- BR · 7756 PROMIS-10 · normal Responded
- EM · 1032 PROMIS-10 Sent
How it works here
The event does the work
Trigger
A discharge event arrives from the record and starts the workflow instantly — no schedule to wait on, no queue to watch.
Select cohort
The rule confirms the patient qualifies and has not already had the instrument in the last 48 hours.
Act
The right instrument — a PROMIS-10 follow-up — is delivered to each patient the moment they qualify.
Route
The scored result returns to the chart, updates the panel, and alerts the care team when a threshold is crossed.
The outcome
No worklist, no gaps, no chasing
Because the workflow reacts to the event itself, there is nothing to work by hand — no one watches a feed or reconciles who was missed. Every qualifying patient is reached the same moment they qualify.
And the loop closes on its own: the scored result routes back to the record, updates the population, and surfaces the patients who need a clinician’s attention — so the team spends its time on the results that matter, not on moving instruments around.
Put your follow-ups on autopilot.
Event-driven across the record
- EHR Reads across EHRs
- FHIR Standards-based data
- HIPAA Compliant by design
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